1. IntroductionThis Privacy Policy describes how the Kalamata FC eShop online store (“we”, “the Company”, “the store”) collects, processes, stores and protects the personal data of its users and customers, in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and Greek legislation (Law 4624/2019).
By using our website https://fckalamataeshop.gr/ and making purchases, you accept the terms of this policy.
2. Data Controller

• Name: KALAMATA F.C. BOUTIQUE E.E.
  
• Headquarters: Frantzis 18 Kalamata, Greece
  
• Tax ID: 802906679
  
• Tax Office: KALAMATA
  
• Contact email: fckalamatastore@gmail.com
  
• Telephone: 27210 29379
  

3. What data do we collectDepending on the use of the website, we may collect:

• Identity & contact details: name, email address, telephone number, shipping/billing address
  
• Order details: products purchased, size, order history
  
• Payment details: we do not store card details — processing is done through a secure payment provider (e.g. Viva Wallet, Stripe, bank)
  
• Technical data: IP address, browser type, device, cookies
  
• Account data: username, password (encrypted), preferences
  
• Contact data: messages via contact form, email, or support chat
  

4. Purpose and Legal Basis of Processing

Purpose	Legal Basis
Execution of orders, shipment of products	Performance of contract
Issue of documents (invoices/receipts)	Legal obligation
Customer service, answers to questions	Legal interest
Sending newsletter, offers	Consent
Traffic analysis (analytics)	Consent / Legal interest
Fraud prevention, security	Legal interest

5. CookiesOur website uses cookies for its proper functioning, traffic statistics and, if you consent, for advertising purposes. You can manage your preferences through the consent banner or your browser settings.
6. Data RecipientsYour data may be transferred to:

• Courier companies for shipping orders
  
• Payment service providers
  
• Hosting and technical support providers
  
• Accounting firm, for tax purposes
  
• Public authorities, where required by law
  

We do not sell or rent your personal data to third parties for advertising purposes.
7. Retention PeriodThe data is retained for as long as necessary for the purposes mentioned above, and in any case:

• Order/document data: 5 years (tax legislation)
  
• User account: until deleted by the user
  
• Marketing data: until withdrawal of consent
  

8. Your RightsIn accordance with the GDPR, you have the right to:

• Access to your data
  
• Rectification of inaccurate data
  
• Erasure (“right to be forgotten”)
  
• Restriction of processing
  
• Data portability
  
• Objection to processing
  
• Withdrawal of consent at any time
  

To exercise your rights, please contact fckalamatastore@gmail.com. You also have the right to file a complaint with the Greek Data Protection Authority (www.dpa.gr).
9. Data SecurityWe take appropriate technical and organizational measures (SSL encryption, secure servers, limited personnel access) to protect your data from unauthorized access, loss or destruction.
10. MinorsOur store is not aimed at persons under 16 years of age. We do not knowingly collect data from minors without the consent of a parent/guardian.
11. Changes to the PolicyWe reserve the right to modify this policy. Changes will be posted on this page with an updated date.
12. ContactFor any questions regarding the protection of your personal data:

• Email: fckalamatastore@gmail.com
  
• Telephone: 27210 29379
  
• Address: Frantzis 18 Kalamata